Skip to content

Heating Application

HEATING APPLICATION PERIOD 
OCTOBER 1, 2025 – MARCH 31, 2026

Confidentiality Statement: This document is password protected and contains confidential information intended solely for the internal use of Catholic Charities, Inc. Unauthorized distribution, dissemination, or copying of this document is strictly prohibited.

Catholic Charities Delaware Energy Assistance Program (DEAP) will accept applications for this year’s LIHEAP heating season beginning October 1 through March 31.

Catholic Charities offices have restricted access due to the Public Health State of Emergency in Delaware.

Income eligible Delawareans, who wish to apply for LIHEAP heating assistance through this online portal, will need to complete, electronically sign, and submit the online application, and upload copies of the required documents. Incomplete applications or those missing required documents will not be processed.

First time LIHEAP applicants or applicants with 10 or more people residing in the household must contact one of the following three DEAP locations to schedule a LIHEAP intake appointment. Fill in fields only for the number of Household Members applying, and then scroll down to the Income section to continue.

Find us

New Castle

2601 W. 4th St. Wilm., DE 19805

Fax: 302-654-9757 PH: 302-654-9295

Kent

2099 S. DuPont Highway Dover, DE 19901

Fax: 302-531-0850 PH: 302-674-1782

Sussex

404 S. Bedford St., Ste. 9 Georgetown, DE 19947

Fax: 302-856-6332 PH: 302-856-6310

You may also contact your local county DEAP office should you have any questions. If you would like to see whether or not your family income falls within the guidelines, click here.

Anyone who needs to make a LIHEAP intake appointment is encouraged to call early in the season. The offices get busy once the weather gets cold.

Important reminders and the required documents are listed.

REMINDERS FOR LIHEAP CLIENTS

Your application CANNOT be completed if ANY information is missing.

PLEASE BE REMINDED that the benefit amounts and when they are released MAY CHANGE from year to year. This program is NOT MEANT TO PAY ALL YOUR ENERGY COSTS, and you should continue to pay your heating bills until you receive your Eligibility Letter. YOU MUST PAY any amount due that EXCEEDS your benefit or you risk account termination/disconnection. CONTINUE TO PAY your budget or deferment plans, as you are under contract with your energy vendor to do so.

PLEASE BE REMINDED that Eligibility for LIHEAP does NOT guarantee a benefit will be paid. LIHEAP funding is limited and its availability is dependent on the number of clients that apply. We encourage clients to complete the LIHEAP application process in order to also be eligible for other supplemental programs such as Summer Cooling, Crisis, Weatherization, etc.

INFORMATION ON DOCUMENTS FOR THE WINTER LIHEAP PROGRAM:

  • Photo ID for all adults
  • Social Security cards (or letter from the Social Security office showing the Soc. Sec. #) must be provided for ALL household members over 6 months of age. NO OTHER TYPE OF PROOF OF SOC. SEC. # WILL BE ACCEPTED. IF YOU ARE NOT SURE YOU HAVE PROVIDED A SOC. SEC. CARD IN THE PAST, PLEASE SEND A COPY WITH YOUR APPLICATION.
  • Proof of U.S. Citizenship (birth certificate; passport or passport card; Native American tribal card; certificate of naturalization; certificate of citizenship).
  • Proof of Qualified Alien status (lawful permanent resident, cross border North American Indian, asylee, refugee, Cuban/Haitian entrant; paroled into U.S. for at least one year; deportation being withheld; battered immigrant spouse/children; victim of trafficking; members of armed services or veterans).
  • Proof of Delaware residency (current driver’s license or non-driver ID card; mortgage statement/lease/utility bill/cable bill/bank statement with DE address; federal or state government correspondence with DE address).
  • Fixed Income – Social Security, SSI, Veteran’s Assistance Award Letter or a bank statement showing direct deposit amount; proof of pension.
  • Variable Income – Paystubs for the last 3 months, or year-to-date pay stub if household member has worked at the same company for 1 year or more; proof of tax records for self- employed
  • Current electric, natural gas and propane bills with current address and account numbers.
  • Proof of Unemployment Compensation or Child Support (12-month printout).
  • Proof of the amount of Temporary Assistance for Needy Families (TANF) – e.g. copy of check, food stamp award letter, etc.; or General Assistance (GA) – e.g. copy of check, etc.
  • If a household member is 18+ and in college, please provide a current class schedule.

Low-Income Home Energy Assistance Program (LIHEAP) Online Application

NEW CASTLE: 302-654-9295 ● KENT: 302-674-1782 ● SUSSEX: 302-856-6310 APPLICATION PERIOD October 1, 2025 – March 31, 2026

Name
Address
LIST ALL HOUSEHOLD MEMBERS (Including Boarders) NOTE: Social Security card AND Birth Certificate is REQUIRED for EACH household member. If you received LIHEAP services in 2025, these documents are not necessary, unless there is a new member in your household. Driver’s License or State ID is needed for all Household Members over the age of 18.

Household Member #1 – Applicant

Name(Required)
MM slash DD slash YYYY
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.

Household Member #2

Name
MM slash DD slash YYYY
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.

Household Member #3

Name
MM slash DD slash YYYY
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.

Household Member #4

Name
MM slash DD slash YYYY
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.

Household Member #5

Name
MM slash DD slash YYYY
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.
Max. file size: 200 MB.

Household Member #6

Name
MM slash DD slash YYYY

Household Member #7

Name
MM slash DD slash YYYY

Household Member #8

Name
MM slash DD slash YYYY

Household Member #9

Name
MM slash DD slash YYYY

Household Member #10

Name
MM slash DD slash YYYY

Income

Income Type
Check each box that corresponds to your income and the income of ALL other HOUSEHOLD members: You MUST attach CURRENT YEAR COMPLETE COPIES of all documents as proof of household income (Check or Bank statement; Pension statement, etc.). Documents cannot be returned due to postage costs.
Accepted file types: acceptedfiletypes:jpg, jpeg, png, gif, bmp, tiff, heic, pdf, doc, docx, maxfilesize:11mb, Max. file size: 200 MB.
Proof of household income or pay stubs, etc.

Heating & Electric

Accepted file types: acceptedfiletypes:jpg, jpeg, png, gif, bmp, tiff, heic, pdf, doc, docx, maxfilesize:11mb, Max. file size: 200 MB.
Name on your HEAT and/or ELECTRIC bill, if NOT the person completing the application. You MUST attach CURRENT COPIES of your PRIMARY HEATING AND ELECTRIC bill.
Type of Heat in Home
Check the box that corresponds to the type of HEAT in your home.
Energy Status
Dwelling(Required)
Accepted file types: acceptedfiletypes:jpg, jpeg, png, gif, bmp, tiff, heic, pdf, doc, docx, maxfilesize:11mb, Max. file size: 200 MB.
**You Must Provide Complete Current copies of your lease, subsidized rent recertification, a Landlord Verification form, or proof of home ownership.
Is rent subsidized?(Required)
Is heat included in rent?(Required)
Do you receive Food Stamps?(Required)
Are you interested in Weatherization?(Required)
I certify I have checked the information on this application, and it is true and correct. ● I agree to notify this LIHEAP service provider of any changes in this application within 10 days. ● I certify this is the only application submitted from or on behalf of my household. ● I understand it is against the law to make false statements, and I am subject to prosecution if I do. ● I understand the right to a fair hearing, if I am dissatisfied with the application process or eligibility decision. ● I authorize the Department of Health and Social Services (DHSS) and its LIHEAP service providers to obtain information about my utility/heating costs, usage and billing history from my vendor(s). ● I am the customer of record, the customer’s authorized agent, or an authorized third party for the energy service account identified in this application, and I authorize my energy service provider to disclose my customer data: – Please note your energy service provider will have no control over the data disclosed pursuant to this consent, and will not be responsible for monitoring or taking steps to ensure that the DHSS maintains the confidentiality of the data or uses the data as authorized by you. – You further agree to hold harmless and/or release your energy service provider from and against any claims, losses, demands, damages, or liability of any kind caused by or allegedly caused by such data disclosure. ● I authorize this LIHEAP service provider to refer my application to programs within state agencies as deemed beneficial to my household. ● Eligibility for LIHEAP does not guarantee a benefit will be paid to your heating vendor.
MM slash DD slash YYYY
Please make sure you complete, sign, date and attach all required documents. If not complete, processing your application will be delayed and you may not receive a benefit.
Funded by the United States Department of Health and Human Services through the Delaware Department of Health and Social Services, Division of State Service Centers, and the Office of Community Services (HHS/DHSS/DSSC/OCS).